In order to assure learning from incidences, we need to know the barriers to learning. The main obstacles are human biases by the system stakeholders.

  The way to tackle these barriers is by means and procedures to capture, analyze and report about incidences.

The goal

Reactive resilience assurance focuses on learning from incidences. The goal is to apply defenses against learning biases.

Focus

  The guidelines here are about capturing, recording, reporting and tracking the measures taken to prevent repeating the incidences.

Updated on 07 Mar 2017.