Human Factors

The following design mistakes found in the interaction design are in the discipline of cognitive engineering:

Slip

The lever design was slip-prone. It enabled the operator to slip. The design enabled the unintentional operator 's action. A slip-proof design should prevent unintentional actions.

Guideline  Guidelines for slip prevention

Perception

The operators' awareness about changing the direction was by clicks heard from the gyroscope. These clicks were not heard when the ship did not change its direction. The operators realized that they do not hear the clicks only after it was too late. Positive alarms, with alerting features, are required to attract the operator's attention to the exceptional situation, to ensure situation awareness in time.

Guideline  Guidelines for alarming on exceptional situations

Terminology

Part of the ambiguity in the perception of the exceptional situation may be attributed to the ambiguity of the term used to refer to the special steering Control mode. This term is may be misleading, as this special mode is used for Maintenance only. A better name, hinting on its function, is Disconnected mode.

This new term is used in the following discussion instead of the original term.

Guideline  Guidelines for terminology validation


Updated on 09 May 2016.