Operational procedures define the sequence of state changes during the interaction, and optionally, the event that triggered these changes.

Definition

A procedure is "a set of step-by-step instructions to achieve a predictable, standardized, desired result often within the context of a longer overall process" ( Wiki ).

Procedure design

Procedure design involves the following dilemmas:

• Protocol design, primarily, deciding on sharing and branching options
• Parameter setting, including deciding on election method and on assigning default values

Updated on 13 Jul 2016.