In order to assure learning from incidences, we need to know the barriers to learning. The main obstacles are cognitive biases of the system stakeholder. The way to tackle these barriers is by means and procedures to capture, analyze and report about incidences.
The goal is to apply defenses against learning biases.
The guidelines are about capturing, recording, reporting and tracking the measures taken to prevent repeating the incidences.
System engineers should be able to design and develop means to capture and
report on
incidences.
Reactive resilience assurance focuses on learning from incidences.
Updated on 26 Mar 2017.