The dictionaries define operation as:

• a process of a practical nature in form of work or production:
• a course or procedure of productive or industrial activity:
• a particular process or course.

Definition

In the context of socio-technical systems the term relates to all the activities that operators need to perform in order that the system will function properly.

Examples

Operating a chemical plant, driving a car or an airplane, making calculations with a computer, activating home applicances.

Human-Machine Interaction

The guide assumes that system failure is often due to improper interaction between the machine and its operators, resulting in unpredictable situations. The guide offers principles and methods for assuring safe interaction between the operators and the machine.

28 Mar 2017.