The dilemma of interaction look-and-feel is about the employing multimedia features, which affects the user experience.
Multimedia features are double-edged swords
They attract the user's attention to special events and situations
They distract the user's attention from the main focus.
The dilemma is deciding in which screens to apply the cool design and when to stay with the conservative, modest design.
The dilemmas are demonstrated by two designs: a ”cool” design intended to impress the audience, and a ”modest” design intended for real work.
Updated on 29 Feb 2016.