The term used to describe a
fault should never be associated with a particular person or a role, such as
operators. Rather, they should be associated with system features, installations, components, procedures etc.The term Error is used extensively in investigations, implying that the operator are accountable for the incidence, in order to justify distracting the discussion from costly investment in resilience assurance, to cheap and handy personnel changes.
The point about errors is that they should not be attributed to the operators. Usability professionals call them Use Error rather than User errors
https://en.wikipedia.org/wiki/
We can use more specific terms relating to the source or location of error, such as design error, information error, signal error, alarm error, training error, instruction error, etc.
The term used to describe a
fault should never be associated with a particular person or a role, such as
operators. Rather, they should be associated with system features, installations, components, procedures etc.
Updated on 13 Mar 2017.