Developers of interactive software are not always aware of the ways the operators might conceive and operate the interface. Often, the result is error-prone . Typically, they expect the operators to avoid making errors, and they accuse them for negligence.
Developers of interactive software typically design it so that it is adapted to their own qualifications, based on their experience in using their own software. Typically, they are not aware of the qualifications of the target operators, which are often quite different from their own.
The approach in resilience-oriented design is that accusing the operators of negligence does not help in preventing errors. Developers are encouraged to
Updated on 01 Dec 2015.