Automation is adequate when the conditions affecting the system behavior are known at design time. Automatic behavior might not be adequate if the circumstances are not predicted at design time.
Automation addiction is a term used to describe the phenomena of operators' failure to handle
The Asiana Airlines Flight 214 accident of July 6, 2013 ( Wikipedia ) was due to restricting the Precision ILS approach, as the instrument landing system's vertical guidance (glide slope) on runway 28L was out of service. The pilots had to land manually, but they did not practice manual landing sufficiently, and failed.
The automation dilemma is described in the following figure ...
Handling exceptional situations depends on the cooperation between the machine and its operators: the machine provides information about the operators need to decide how to react. Automation faults are symptomatic to operator-machine coordination faults.
Updated on 04 Nov 2016.